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Phone Support

Contact your local Inaco Office

Inaco can provide after hours service for breakdowns where parts are obtainable from our own or Rockwell Automation's warehouse. When you phone our office outside normal business hours a recorded voice message will list contact numbers of Inaco staff that can assist you with your breakdown. The following costs apply:

Inaco Automation Controls After Hours Call Fee:        $250* (ex GST)
Rockwell Automation After Hours Store Access Fee:  $500* (ex GST)  
**cost does not include purchase price of goods or courier/taxi fee
   

 

For Rockwell Automation/Allen-Bradley Support

Contact Rockwell Automation on 1800 809 929 and have your Tech Connect Number handy.

What is Tech Connect?

Think about how much your business depends on industrial automation equipment. It’s your lifeline…the crucial link between people and machines…between production schedules and profitability.

Industrial automation equipment is vital to your company’s operations and success. With a TechConnect program, your plant can always be connected to Rockwell Automation’s world-class phone and electronic technical support. Whether you need help installing, configuring and maintaining equipment and software, obtaining current software updates, diagnosing and fixing operating problems, or performing basic programming tasks, Rockwell Automation deliver the tools and answers you need to get your industrial automation systems up and running and keep it there.

There’s a TechConnect program to suit everyone from web based software download service, to 24hour / 7 days a week, to onsite engineer support…….to speak with a TechConnect specialist, contact your local Inaco office today to find out just how easy it is to select the program that’s right for you!